Dell Optiplex 990 Intel i5 500GB Desktop

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Dell Optiplex 990 Intel i5 500GB Desktop
Price: $249.99
Shipping Options:: $5 Standard
Shipping Estimates: Ships in 3-5 Business Days. (Wednesday, Feb 17 to Monday, Feb 22) + transit
Condition: Refurbished


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Previous Similar Sales (May not be exact model)
1/15/2016 - $249.99 (Woot Plus)

More processor info

I bought one of these a few weeks ago here. It says (as did the one I bought then) it has 8G ram. When I got mine, it only had 2x2G ram. When I emailed Woot support, they basically told me (paraphrasing) “Not our problem, you have to contact Dell about that, let us know how that goes for you.”
False advertising.

I feel your pain…but it sounds like false advertising on Dell, not Woot. Woot can only advertise what Dell tells them. Buyer beware.

Buyer beware unless there is negligence or fraud. The contract (sale) was made by Woot, not Dell. The seller is the one who is responsible as they made the sale and received the money. The seller is the one who needs to go back to Dell, not the end buyer. It is a fairly common effort by a seller to to take the money and attempt to pass off the problems to someone else, then say it is too bad for you but the sale is final. There are in fact laws that protect a buyer from this. If the item was not as listed in the contract (sale), the contract is void if the buyer wants it to be (and has proof). If in fact the item was purchased in good faith and the buyer lived up to his end of the deal, it is the sellers responsibility. Who says that Dell is responsible anyway? Dell assembles computers and will build one any way you want. How does the buyer know what Woot ordered from Dell? How can Dell be responsible for what Woot says to make a sale? What would you say if Woot said it had 16 gig of memory and was lined with gold? Just contact the states Consumer Affairs folks, or the seller could contact his credit card and dispute the charges as he did not get what was paid for. You can also look at Judge Judy reruns.

I’m sorry for the memory problem. Dell should be able to help you. You’ll want to transfer ownership of the computer first. Dell registers the unit to us first.
Once you transfer ownership, you’ll be good to go on that warranty.

Dell Transfer Website:

If they’re not able to help, please use the Support form linked at the top of the page to contact customer support to let them know what Dell said.