They shipped a 2AH instead of 5AH and not the XR! Anyone else have this issue? How do i get it replaced?
Hi there. Sorry about that. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I also received the 2AH instead of the 5AH.
I also did not receive the 5Ah, but instead the 2Ah. I contacted woot they said it is a third party vendor issue. Still waiting on resolution.
Hi all. CS is working with the vendor to resolve this issue. Hang tight.