Didn’t receive my order [resolved]


My order said delivered but I never received it. I emailed customer service and they said to wait two days which I did and it still wasn’t delivered. They then told me to open an investigation with ups which I did and if u click on the tracking number and click view details and shipment progress it shows and investigation has been opened but it says, “We updated the delivery information for your package. The package is undeliverable and is in the process of being disposed of according to the local guidelines. “ I would like a refund for these products this is the tracking number: XXXXXXXX

Thank you

(VMod edit: I removed personal information.)

Morning. I’ll check in with CS.

Hi there. You have a response from CS now.

Thank you

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