Don’t Have Access to Email and Need to Make a Return

Information Desk
1

Hello,

I need to make a return and did submit my request, but the email that is linked to my account is an old student email I no longer have access to. Because of this I cannot get the return label. I also cannot change my email because I don’t know what my password is because I login with my Amazon account. I submitted an email request days ago providing the email on my account and the email I want it switched to and still no response. I would call but there does not seem to be anyway to call. Does any one have any suggestions?

1 Like
2

Here’s information on how to updated your Woot! email address:

3

Hello. I’ve sent a note to CS to see on Monday.

For the email change, please note that CS will have to call you and make the change live,

Update: Sent you a private message.

To check your PMs, click on your avatar in the upper-right corner of any page and then click on the envelope in the menu that appears.

4

Hello,

I need to do this as well. I have sent several emails and only gotten one call to verify and it came at 3 in the morning :/. Any help is appreciated

5

Hello. Sent a note to CS.

1 Like
6

Still have not heard anything… any help is greatly appreciated

7

Sent you a private message.

8

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