I ordered on of these through woot once. It came with no base, so it couldnt stand up and either didn’t heat or didnt cool, I cant remember which. I might as well have just litl my money on fire then thrown it in the toilet.
I’m sorry for the problem. Dyson would have sent you the base to fix the issue. And as always, feel free to contact our customer service.
I received my fan today but the remote was not included. Can you send me the remote or give me a refund for the price of the remote so I can buy it elsewhere?
If you contact Dyson, they should send you one. We do not have remotes in stock.
If that doesn’t work, please use the Customer Service form for assistance.