Ah, it’s going to be a Dyson day, there are only 2 types of people in the world, those who love dyson and those who hate them, and those who’ve never heard of them and those that can’t count.
I love mine, it’s great, even have the hand held root. Dyson support has been helpful and sent a replacement charging cradle when mine went bad. I’ve never had a problem with my full size. I don’t have the ball, and don’t want the ball. it tends to get squirly on the straight aways.
we waited til 12:14 for this!!! i have used those things, and they SUCK!!! they are heavy as hell, The hose thing on the one i used was immpossible to figure out. I hate dyson, and i personally think that you can stear corners fine with 4 fixed wheels, i have been doing it since i was 8.
Did you actually try to order it from there? I was trying to check shipping costs and here is the message I got:
At this point you can not complete payment and purchase on our site. We have an internal error, and can not accept orders.
Estimated time to repair: 31 days
Please do not email us at this time, we are aware of the problem.
This is a piece of CRAP! I have a DC25 and would give it to you for a dollar! (plus $350 shiping! - I am pissed, not stupid!) I get static shocks when using it, it does not pick up as advertised & “never loses suction” EQUALS “we blow it back in your FACE!”
I bought one of these @ Costco. It got returned. It made lots of squeeking. It wasn’t the ball, but rather the brush housing. I called Dyson (which have fantastic CS), and the person told me that I should have purchased the DC17 (Animal). I’ve had that for three years now without a hitch.