I bought a model similar to this about 10 years ago during Black Friday. Still going strong today. The only thing I don’t like is that the hose, which pulls out from the handle, is still, after all this time, so stiff that I have to brace the vacuum in place with my foot when I use it, or the whole vacuum tips over. Other than that, great product. Would buy again if I needed one.
I picked up a Dyson on woot just a couple years ago, and put it in the trash can last week with the whole thing smelling like smoke. Not making that mistake again.
You should have called their customer service line. They’re quite good about replacing defective units. Only 2 years old would probably have been replaced.
I like mine. Years and years old, still going.