Energy BTS 2.1 Soundbar and Wired Subwoofer

Mine came with one of the speaker terminals for the sub woofer popped out, so I had a plastic tab and spring in the bottom of the box. I tried putting it back in, but I think I would need 3 year old size fingers to be able to reach it.

Also, my remote does not work. I even replaced the factory 2025 battery with a brand new one, and it would not work.

I filed a support ticket with Klipsch, but now looking back at the listing, I see that this is just a 90 day woot warranty.