So recently my boss purchased this as a playground addition for our elementary students at school and we noticed it came in scuffed up and many of the red plastic components aren’t great. They are chipped or warped slightly. It looks like the box was left in a warehouse for a bit before delivery as it was already scuffed and taped back together which makes me believe it was used prior to being sent.
Following this the sliders on the bottom of the board don’t seem to connect perfectly which is a separate concern. If they can’t then the middle piece will always fall through the board to the ground. I’m awaiting a reply from Giantville games currently to address the questions here, but until then we’ll be waiting.
If it was purchased from Woot and Giantville isn’t able to help, please contact Woot Customer Service for assistance. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.