This phone says “New” at the top of the description, but “refurbished” under the specs.
Can someone confirm “which” this actually is, please? Thank you!
THESE ARE NEW
Showed this to a colleague. He purchased it and he got it in today. It is definitely a refurb. It came in a worn box with different spec stickers slapped on it. In terms of the phone itself, the fingerprint sensor had a scratch on it, the speaker looked to have dust, and the battery was fully depleted. After over one hour of charging (Google recommended 30 minutes), it would never power up (tried multiple times). It was a dud all around.
Ugh, I’m very sorry. Have him reach out to Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.
I’ll let the buyer know as well.
I ordered two of these, also definitely refurbished — and they were pixel 1’s not pixel 2 – they were in a pixel 2 box, no power cables.
Pretty ridiculous “mix up”
Oh no! I’m really sorry to hear that! If you haven’t already, please use the Customer Service form and they’ll be happy to help.