I grabbed on of these a few months back. definitely worth every penny. It puts most other battery chargers to shame with how many charges you get out of it!
I received the wrong battery pack then what I purchased.
Can someone please reach out to me with how I can get the original item I ordered?
I’ve already submitted a request for support - my catchy case number is CAS-xxxx
help!
Sorry for the mix-up. I’ll add you to my afternoon report so they can look into it.
I’ve just discovered that the outlets on mine are reversed. OUT1, which is supposed to be 2.1A, is 1A. OUT2 is 2.1A. At least that’s what the LCD says.
ETA: according to the official response to an Amazon review that mentions the same thing, the label on the back is incorrect. OUT1 is 1A, OUT2 is 2.1A. This has a certain mnemonic utility, so it’s just a shame the labeling is wrong.
Brick. Output #1 only charges at 1 Amp instead of 2 Amps, output #2 doesn’t work at all.