This battery system looks very similar to Ryobi’s 40V battery. Is it the same?
The chainsaw came in in an apparently opened box. After I installed the fully charged battery, the chainsaw does not start. As a matter of fact, it did not even attempt to start. I called the CS at firstname.lastname@example.org with the serial number and model number. The CS rep couldn’t locate the user manual for the chainsaw. After about 5 minutes searching and talked to her supervisor, she told me that this model is discontinued and has since been removed from the shelf. She told me to simply return it for a refund.
Drat. I’m sorry. Sounds like it got beat up during shipping.
Woot CS will take care of you.