I have a return scheduled for UPS pickup today. I have not received an email with the return label. It has been 3 days. Can someone please advise ASAP so that I don’t have to reschedule the UPS pickup?
The label will have come directly from UPS, not Woot and it would have been sent to the address listed in your Woot account. If that’s different from the email address listed in your Amazon account, you’ll want to look there.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Thanks. I contacted UPS and they said the label comes from Woot. Sigh, what a mess. I took time off to get this done today.
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It’s the same email address that’s in my Amazon account.
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Make sure you check the spam folder.
Checked, double-checked, rechecked, refreshed.
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I’ll leave a note for staff.
Do I need to submit another return request? I really need to get this done ASAP. Thanks for your help.
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I don’t know for sure, someone from Woot staff will need to look into it.
same experience with my return. the language on the email from Woot staff reads like a follow-up email will be coming from UPS. after 2 days of waiting on UPS, i re-read the Woot email… and interpreted it the same way 
but scrolling down the email, i found a clickable UPS link and found my return label. dropped off my return yesterday 
hope this helps
MSI Return
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Yep, the clickable tracking number is there, but it just goes to UPS.com. Bad enough the product arrived defective. Sigh!
Hi there. Label was sent on 9/30 direct from a UPS email address (We initiate but UPS email address).
I’ll ask customer service to resend it. Make sure to check spam/junk folders.
Please have them resend it. I am checking my junk folder every few minutes. Can you verify my email address from my account?
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