This is Ryan with Pyle.
Just wanted to let you know we have a full FAQ/ Resource center for the cameras here
I would encourage you to check out our amazon listing to see the differences between the different PIPCAM models available.
Happy to answer questions for anyone!
Don’t hesitate to reach out!
For goodness sakes, DO NOT BUY THESE. I bought 4 and sent them back repeatedly. they NEVER EVER fixed them correctly. I shipped them back to the company and received a nasty phone call asking me what they wanted me to do with them. He was so rude, I told him. The biggest waste of money. Ever. Do not buy.
If you sent that many back I am guessing you may have had PIPCAM5 or PIPCAM8 cameras from one of our early shipments. We have since corrected the problematic firmware with all the new cameras on the market.
I sincerely apologize for our negative experience with my company and would be happy to help make up for it the best I can.
Please reach out!