Help! Product purchased thru Woot does not work

I purchased a refurbished Kindle 8.9 and it came today. It looks good, is clean, and charged fine, but refuses to register into my account. I have done this a LOT of times before with other Kindle devices but this one will NOT register. Without registering this device, I will not be able to access any of my content in the cloud.

How do I return this and get one that actually works?

Thanks and regards,

Deborah Weaver
email removed

Have you tried the customer service link on the main site?

https://account.woot.com/support?ref=w_sh_spt

1 Like

Hi there. I’m sorry for the issue. You can contact woot support by using the support form on the woot site. You’ll find it in the menu under your user name.

Moving to info desk