HP 14" AMD A9 Dual-Core 128GB Notebook


HP 14" AMD A9 Dual-Core 128GB Notebook

I bought this last time it was offered. I came with Windows in S-mode, and no product key. Woot was not very helpful or responsive regarding solving the problem. I ended up sending it back. I still haven’t received my credit. It’s a decent computer for the money, but I’d buy from a more credible source.

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Switching out of Windows 10 “S” mode is a free three-click upgrade to Windows 10 Home. Product keys have not been used since Windows 7. Starting with Windows 8, the product key is linked to your CPU.

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Its was loaded with Windows 10 Pro in s-mode. All attempts at the Microsoft store wanted me to spend $199 to upgrade. Woot customer service was no help.

There’s no charge to switch out of S mode.

It is a basic, three step process:

https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

You probably goofed up in step #2 and clicked the wrong link if it was asking for money.

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Hi there. As of Windows 8, the product key is stored in BIOS.

As to your refund, we just received it back Friday afternoon. Give us a couple days to process the return.

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