I just got this and instead of having Windows 10 home it appears to have Windows 10 pro and it is asking for a product code for pro (we have the product code for home).
Did you at least try to use the home key when prompted to enter the key?
Just curious if it shows Pro and then when you type the key in, it only gives you the Home features. I think Home is essentially a slimmed down version of Pro and then you get a few additional enhancements (like remote desktop, bitlocker, etc).
Hi there. Sorry for the problem. Please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.