HP 20-d030xt Envy TouchSmart All-in-One


#1

#2

Product they sent does not match the description of the computer they where selling. Here is the description from my invoice:

HP 20-d030xt Envy TouchSmart All-in-One
Sold by Woot
Condition:New;
Open BoxScreen
Size:23"

They sent a 20inch. It also states in description it’s an i5 with 6 gigs of ram and what they sent is a i3 with only 4 gigs of ram.

Copied from item description
•Intel I5 2.70 GHz (6 MB Cache)
•6 GB DDR3
•1024 GB 7200 rpm Hard Drive, 0 GB Solid-State Drive
•23-Inch Screen, Intel HD Graphics 2500
•Windows 8

Anyone else have this issue?


#3

Sorry to hear that the product you received has different peripherals than listed, not sure as to why you received a different comp.

If you haven’t already, please email into support@woot.com and let them know what you’re experiencing. They’ll be happy to help answer any questions or concerns you have with your order.


#4

Exactly the same issue, description was 23 inch, i5, 6 gb ram and what was delivered was 20 inch, i3, 4 gb ram. I have already contacted support.