I bought one of these a few months ago and it wouldn’t even power on. You should have seen the size of the dust bunnies inside. It wasn’t refurbished at all, I doubt it was even reimaged, but we’ll never know because it won’t power on.
Oh no. I’m very sorry. Please reach out to Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.