Wondering if this laptop has the no-charge upgrade to Windows 10? Thanks for being you!
It’s likely, but you can read more here.
Does this one have backlit keyboard? Whats the return policy?
No backlit keyboard:
Keyboard: Full-Size Island-Style with Numeric Keypad
We’ll note it if it’s backlit.
Our return policy is linked in my signature.
I ordered this and ya’ll sent me an HP Pavilion. Why? How?? The one I got is bulky and ugly. This quite possibly ruined my weekend and research paper writing duties.
Oh man, sorry to hear about the mix-up. If you haven’t, please email email@example.com with your order info and situation; CS can check into your account.
I’ve already emailed support. Unfortunately I can’t wait for an exchange as I need the laptop to write a few research papers. I was really looking forward to the ENVY laptop and now I’m stuck with a cheap Pavilion 15t budget laptop.