HP Original 148X Black Laserjet Toner Cartridge

HP Original 148X Black Laserjet Toner Cartridge

I think I got scammed. I ordered this almost 2 weeks ago and expected a HP original 148X blackjack toner cartridge in received in mail a offbrand bootleg version of the same cartridge. I waited almost 3 weeks for this item just for it to be a offbrand version. I didn’t receive anything. It looks like in the images or description something completely different. Am I the only one who has this issue?

I want too send images of what I received, but discussion forms do not allow me and same with email sent directly to woot.

If you reached out to CS you should receive an email from info@woot.com. Once you do you can reply to that email thread and attach photos that way if they are requested.

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Yeah at the end they took extremely long to respond to messages and after proving that they shipped me the wrong item and wasted a lot of my time all they offered in compensation was for me to return the item and just get a refund. In the end my time and money was wasted I see woot customer service in a different light, and i still didn’t get my ink

I’m sorry for the issue. We had a surge of contacts combined with a staff shortage. Sorry for the delay in responding. We can only offer a return for refund as we don’t currently have the correct item to ship out. :frowning:

1 Like

I know but man I waited a long time for a useless item and I gotta get a uber to the post office just to return this, so I am out of more money then I spent and it’s been like a week to reach this conclusion and it feels unethical and disappointed since it’s a first problem I ever had with woot :frowning: