Mine was DOA. No instructions and didn’t include all the attachments that were advertised - I hope I can return it
Reach out to Customer Service. They always make things right! ![]()
please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I reached out to customer service and they sent me a mailing label, however the specs say it has a ‘lithium ion’ battery … I don’t think I am supposed to mail that but I will try.
I will alert CS right now as well.
