My disappointment, let me share it with you.
Issue the first - somehow the contents of the order are doubled on my stuff you bought page making it annoying to try to go through.
Issue the second - One of the bathroom signs I ordered “arrived”. Pity what I got was nothing like what was shown in the ad. (If only this was the first time that had happened).
Issue the third - 2 of the 3 paper punches I ordered aren’t what was advertised. I bought hearts, getting circles - not even close. (My shocked face).
Issue the fourth - One of the items is still preparing to ship and now I am wondering if its going to end up like those micro sd cards that sat preparing until the last possible day only to be refunded because (shocked pikachu face) you didn’t have the items you were advertising.
Don’t you dare post the canned contact CS response, I know how to contact CS - I’ve done it enough.
I just figured I would wait until the whole order got here so I wouldn’t have to prepare multiple RMA’s.
What is going on?
I mean its online sales, there is an expectation there will be the occasional issue but when its up to nearly every other order I make having an issue, its really making me second guess if Woot is worth it.
Oh and that whole selling me things you don’t actually have, really seems like a bad way to do business.
Something something large logistic company with no idea what they have in stock & no ability to see if what they toss in the bag is the right thing.
I would be shocked to learn I am the only one this is happening to, because malfeasance is a thing & I am loud when annoyed so payback sure… but there are other people who are getting shafted the exact same way who just aren’t speaking up as much as I do.
Either I am the unluckiest person to shop on Woot, or your system is very broken.
Maybe its both, but the only thing I can control is no longer using Woot until things change, if they do.
My CS missive of the day…
It is amazing how every other order I place with Woot ends up screwed up.
Wrong sign sent.
Both heart shaped paper punches arrived as circle cutters.
And the 3x5 boxes haven’t moved, which is a sign you didn’t actually have them to send in the first place.
Don’t bother offering me anything other than an RMA and a refund for these items.
Even if you have the items you advertise, it is pretty clear you can’t even manage to ship the right things.