@LadyStark noted in December that there was now a fix in place for this missing shirt issue, and that no more notifications were needed to bring missing shirts back into the fold, but after 4 months, it feels like this fix might not be fixing the issue? I hate to be a nuisance and annoy everyone, but would it be possible to request a test to see whether the interim fix is working?
We do have an interim solve for this, but it is a semi-manual process. The idea is we run it at regular intervals, but that may be quarterly or less. This is to balance time spent on break/fix versus developing a long term fix.
I understand that the manual process to restore shirts to artists’ catalogs is being run infrequently,
so I’ll be patient for the couple of shirts that have been sold recently to fnd their way back into my catalog.
However, I do have one shirt in particular that hasn’t returned since Thanksgiving—and I’m getting a little worried because it’s never been gone this long before and I know it must be scared and missing me.
Please help find my little shirty and bring it home safely.
Sorry, at this point I’m guessing that this manual process is onerous and has to be done by the person drawing the short straw, so I’d like to preemptively thank the one who gets stuck with this task. That said, a couple of these have been missing since 2022, so I was really hoping you might start that straw-drawing process? These are 6 of my 7 best-sellers, so hopefully it benefits both of us to have these back in the catalog…