Does anyone have a direct phone number for woot? I have been dealing with customer support over email all day and am not getting anywhere.
I logged in through my Amazon account to make a purchase yesterday. I am traveling and it’s a new credit card, so Amazon Payments flagged the action as suspicious, locked my account and cancelled the transaction.
I wanted the item, so I created a new non-Amazon linked account and placed my order. Of course, using this method, I did not get any prime benefits (free shipping, 10% discount). I figured as an Amazon company (prides themselves on customer service) it would be easy enough to explain to the customer service team… show them a copy of the cancelled order linked to my Prime Account - and an identical order with an account created yesterday… and get the $16 extra I had to pay credited. Sadly - that is not the case.
They are giving me the run-around and basically telling me I am out of luck. I have asked several times to speak to or be contacted by a supervisor and no luck.
I’ve never seen a phone number for woot or many internet sales sites.
What I’d do is send a ‘personal message’ to a staff member. Thunderthighs is a moderator/helper for many people. Find where she has posted, click on the personal message envelope near her name & leave your message.
I’ve never seen a phone number for woot or many internet sales sites.
What I’d do is send a ‘personal message’ to a staff member. Thunderthighs is a moderator/helper for many people. Find where she has posted, click on the personal message envelope near her name & leave your message.
Hi - I ordered something more than a week ago. Received tracking information from UPS, but the product hasn’t arrived. Finally reached out to UPS this weekend and their investigation shows that the product was never delivered to them for shipping. How do I get this resolved?