I was charged shipping as Amazon Prime membrr

1

I logged into my Amazon account to order item but was still charged 6 dollars for shipping. Is this refundable or should I cancel order

2

Hi there. Contact Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.

For the future, try these things:

Here’s a few things to try:

  • Log out of Woot and log in using the Login with Amazon button
  • On the checkout page, check “use this address”
  • If you are using Microsoft Edge, switch to Chrome or FireFox
  • Clear cookies for Amazon & Woot
  • Allow cookies from Amazon & Woot
  • Allow pop-ups; turn off pop-up blockers
  • Log out and back in on Amazon, especially if you’ve changed anything there (e.g. cards, email, etc.)
  • Try an incognito or private mode in your browser

If those don’t work, let me know the following information:

  • App or Desktop?
  • Device & OS/Version
  • Browser & version
  • Exactly what is happening and when it happens.
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