iBasics Wireless Sport Stereo Headphone

iBasics Wireless Sport Stereo Headphone


First of all, it took a while to get it to connect to my phone, once I got it to connect it was fine, but it keeps losing connection. And I put it on the charger for 8 hours and it only charged it to 50% charge. No wonder it was only $10 Leason learned. This is the first time I had a problem with something I bought from here.

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Hi there. Sorry for the problem. Remember you have

Warranty: 90 Day Woot Limited Warranty

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Junk- never worked. wouldn’t turn on. emailed support no reply waste of money

Sorry for the problem. Did you reach out using our Support Form?

Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

kudos to Woot customer service - they have responded and made it right

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