iBUYPOWER Gaming PCs

[ibuypowerstaff]

@joplrw10

IBP rep:

I purchased a 731 the other day from the daily deal. I am very excited to receive it. I am confused about one thing though. In the descriptions for the two instances of the 731, the first didn’t specify a motherboard and said there was only a single slot for a graphics card.

The second specifies a GB GA-Z97-D3H motherboard, which has 2 slots, one occupied and one unoccupied. Is this the same for the sale that occurred on 7/17? I am hoping for a second slot to be available.

Also, is there a specific memory brand you use in these computers? I saw the speeds, but nothing more.

Thank you very much.

Hello,

sorry for the late reply: the system should have 4 slots based on GIGABYTE’s GA-Z97-D3H:

GA-Z97-D3H (rev. 1.0) Overview | Motherboard - GIGABYTE Global

and again, it should come with 1x8GB DDR3 memory stick, which leaves 3 open slot for memory upgrade. as of brand of memory, This system should the ADATA DDR3 1600MHz 8GB memory. However, the brand of memory may be different.
Please feel free to PM us if you have any questions after receiving your products. thank you.

Cheers,

[ibuypowerstaff]

@hosale

I think its very clear this was a loser Woot! Most of the computers sold Zero items. All are still in stock after a week. Very weak sauce. Computerswoot! is losing it. First it screws over customers on their orders, then their refunds, and now consistant weak sauce offers.

Hosale,

Different from other vendors on Woot, our item is build-to order. Hence after last event, we still have them in stock, and this also explains why our ship out time is 3-5 business day as everything is assembled and tested in California. Please feel free to contact us if you have any questions regarding our product and services. thank you.

Cheers,

[ibuypowerstaff]

@pghr4life

I’m a previous iBuyPower customer (ordered directly from their website) and I probably would not do business with them again. My machine was supposed to ship with “Corsair or Major Brand” memory, but when I received it, it had Wintek Value memory in it. I’m pretty sure Wintek Value is not a major brand, especially considering the only place I could find it online at the time was at Walmart.com (and used on eBay).

I contacted their customer service via email and was told that for faster service I should instead call their Customer Service managers and was provided a phone number. When I explained to Diana (again via email) that I didn’t have time to make phone calls she told me “If you are not able to call our managers I will make a request for you and have them call you back. Richard and Steven might not have the chance to read your email today and you might receive a late reply.” Well, that was January 16th of this year and I still have never received a call or email regarding my inquiry. I have since sold the generic memory that they shipped with my system and upgraded. This could be an isolated incident with customer service relations with “Diane” and I’d hate to pigeon-hole their entire company from one employee’s horrible service, but this incident definitely left a bad taste in my mouth.

[edit]- After going back and looking at my initial email, I forgot to mention above that when I originally contacted them, it was because I had intended to upgrade my memory from the 16gb that it shipped with to the max 32gb. I opened the system to inspect the memory to find out the brand name and model of the existing memory, so that I could match it for maximum compatibility. Well, after thoroughly inspecting the memory, I could not figure out the brand name (mostly because they put a sticker over the brand name that reads “warranty void if removed”). So, as not to void the warranty, I contacted their customer service to find out what brand of memory it shipped with and was told by their tech that it was Samsung memory (I could be wrong, but I don’t think Wintek Value is a subsidiary of Samsung, but either way, that still does not make it a major brand of memory). He couldn’t tell me a model number, so I decided I had to remove the sticker to get the details from the sticks themselves. That’s when I realized it was Wintek Value memory and not a major brand. So, the tech that lied to me was actually whammy one and Diane was the double whammy.

Hello,

We are sorry to hear that you had a bad experience with our product. could you please private message me your order information so we can look into this matter for you? thank you.

Cheers,

[micromedic]

My computer was delivered the other day and there was no packing list included but it has so far lived up to expectations with the exception of the processor. Let me just say that I am NOT disappointed. I don’t know if it was intentional or accidental, but it did not come with the processor it was advertised to have.

I purchased this: iBUYPOWER WT630 Gaming Desktop, AMD A10-6800K Quad-Core 4.1GHz, 8GB DDR3, 128GB Solid State Drive, 802.11n, Bluetooth, Win8.1

My husband set it up for me and noted that the processor speed was only 3.4GHz. This initially concerned me, but after he looked into it (he’s way better with the technical aspect of computer stuff than I am), he found the processor was an AMD A10-7700K and assured me that they were comparable in performance and I wouldn’t likely notice a difference. I have played around with it some at this point and have been pleased with the performance I have been able to get out of it.