Battery no longer charging – less than 2 years old and lightly use. Battery is non-replaceable. Garbage.
It has a 5-year warranty. Did you contact IQ Massager?
Unfortunately I can’t – that form requires a serial number from the back of the unit, but mine is already faded and can’t be red.
Save your money.
I had given this to my husband as a gift. Instructions are jibberish, device indicates it charged but doesn’t work. It is well within it’s warranty period. Waiting to hear back.
I’ve sent you a private message with instructions that may help.
Received mine today. It turns on in the screen but doesn’t work none of it did .who do I contact for replacement
If you haven’t already, please use the Customer Service form for assistance. They should be able to help you.