[QUOTE=mm20, post:1, topic:455301]
Garbage. Never trust factory reconditioned.
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Care to elaborate? Factory reconditioned or refurbished almost always guarantees a degree of quality control that new units don’t go through. I trust reconditioned and refurbished products more than new. Haven’t been let down yet.
[QUOTE=ahearing, post:10, topic:455280]
I’ve had this vacuum for a couple of years and love it. That’s a really good price
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Got a brand new 870 on sale from a competitor plus used a 20% off coupon for $400. Latest technology and full warranty. Think it was worth the difference.
I have a love hate relationship with roombas and irobot.
I love their product. Our 700 series was a gift a few years back. Cost in the neighborhood of $400.
It ran perfectly up until the dock sensor caught on something and fell off. After that, it would never make its way back to the base. When I contacted Irobot about fixing it I was told they couldn’t do anything and I would need to buy a new one, at a 10% discount through them.
I searched for other options and found a guy who replaced the $20 part, upgraded the cleaning module, and made a little bit of money for himself for under 150.
Same here… love/hate my Roombas. I’ve owned 4, going all the way back to the original Roomba Red. I’ve had failed wheel sensors, batteries, beater brushes, dock sensors, etc… Sometimes they just run in circles, sometimes they back up for no reason. When they work, they work great (and we have a Collie-lots of hair). However, most of the time it’s on my workbench, waiting for a part, and the full-sized Shark takes over. “The Roomba is broken” is a favorite announcement from my kids, as they know it pisses me off and pleases the wife. For me, iRobot Customer Service has been good…I just think the technology needs a few more years of tweaking (not twerking).
I agree, I have two reconditioned Visio TVs and a reconditioned Dyson from Woot. They’re all about 3-4 years old, and not one problem with any of them. Saved a ton of money.
Not quite the same, but I tried the Neato XV-21 recently (used) from Amazon. I had a negative experience. No instructions included. It was easy enough to figure out and I set the clock and a schedule after letting it charge for a good hour or so.
The biggest qualm was just that it didn’t work. It would leave the charging station, turn a bit, and…just sit there and proceed to shut off, without even returning to its perch. I let it charge for a solid day or two then tried again, thinking maybe it was just a battery issue. It continued to do the same thing. “Okay, maybe it hates my rug, even though it’s not shaggy at all.” I have a relatively light colored rug but no overhead light in the room…maybe that “step sensor” kept going off? As a test, I put it on the linoleum floor in the kitchen with bright overhead lights. Same problem. Cleaned the sensor bar people always talk about online. No change. I gave up and returned it.
I was glad I held onto the box and had ordered it through Amazon because they were really good about their return policy. I’m not sure what Woot’s is like, since I’ve never had to return any of their merchandise before but I would be wary of these products if you haven’t had any past experiences with them. Make sure you hold onto the boxes for easy reshipping in case you run into similar issues that I had!
To be clear, I still love the idea of a robotic vacuum cleaner, I just haven’t really been won over by any of the implementations thus far.
[QUOTE=kazper, post:12, topic:455280]
I have a love hate relationship with roombas and irobot.
I love their product. Our 700 series was a gift a few years back. Cost in the neighborhood of $400.
It ran perfectly up until the dock sensor caught on something and fell off. After that, it would never make its way back to the base. When I contacted Irobot about fixing it I was told they couldn’t do anything and I would need to buy a new one, at a 10% discount through them.
I searched for other options and found a guy who replaced the $20 part, upgraded the cleaning module, and made a little bit of money for himself for under 150.