Any opinions how Roomba compares to Shark brand?
I’m much more pleased overall. Better mapping, better support, less issues for the most part (only one major issue related to mapping, that was resolved by a warranty claim for a new robot). Not a huge fan of the bag in the base and wish the base itself had an exhaust filter, but overall performance I’m MUCH happier with the roomba.
Thank you!
I know that this is not the appropriate place to post this, but maybe someone with wisdom of All Things Woot can re-direct me.
I ordered this Roomba for my daughter, and when she got the big box, she opened it up, and much to both of our surprise(s?) the box contained a very large Loftek Rechargeable RGB LED Shape Light. which reminded me of Sargon from Star Trek TOS.
I used the appropriate page to contact Woot support, who asked me to send a photo of what we received. I did, and then they asked if we wanted a replacement or refund. We replied with replacement. And then, crickets. Nothing. Radio silence.
I know I should just try again on the support link, but the exact same thing happened when I got a DOA laptop a couple months ago. Initial contact, clarification on refund/replace, and then nothing.
I’m hoping someone sees this who can give me a contact at Woot for some actual customer service.
I am a very, very, long term Woot customer & aficionado, so my expectations are based on experience.
Help me, Obi Wan Wootnobi, you’re my only hope
Hello. Sorry about that. Let me check in with CS.
Follow-up on the incorrect item:
Woot customer service came through big time! (Thanks ThunderThighs!)
This, THIS, is why I’ve been part of Woot for 18 years!
I hope I have another 18 years of purchases of odd electronics, useless home gadgets, and baffling Bags of Crap!