Is it always this hard to get a hold of Customer Service?

Information Desk
1

I have been trying for the past week and a half to get a hold of customer service due to my order being “undeliverable” thanks to the package being damaged during transit.

UPS is not giving me any updates, and they are telling me I have to contact Woot directly. Multiple emails later, not a single reply.

Is there a phone number that I could call to get a hold of someone?

2

They’ve had a bit of a backlog because of some tech issues. Please allow 48 to 72 hours for a response.

(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

2 Likes
3

CS reached out to you.

4

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