Just purchase my first item from W00t [resolved]

The Echo second Gen. came with an adapter that didn’t fit. First impressions are everything with me, asking for help was useless. Never shopping on website again.

Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

Did that already… you can’t read.

Funny, you sound like troll. Anybody else would just file the service issue telling them that you wanted a replacement or refund.

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Hi there. Looks like CS took care of you just a bit ago. Sorry for the problem with the adapter.

I’m surre they will get it right. They always do. Be kind.
Happy Wooting

1 Like

You’re rude!

You should consider the first impression you’ve made here.

Ice Cube Friday GIF