KEEN Men's Alman Thong Flip Flop

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KEEN Men’s Alman Thong Flip Flop
Price: $39.99
Shipping Options:: $5 Standard OR $9 Two-Day OR $12 One-Day
Shipping Estimates: Ships in 1-2 business days (Monday, Jul 28 to Tuesday, Jul 29) + transit
Condition: New

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a few solid reviews (4 out of 5 stars) over at onlineshoes.com and check out the product page

Woot price is $20 less than the Keen site sale price, so this is a good deal. They do have some cool shtuff there, though. Seriously.

Love it Woot, too - you HAVE the fit tip, per Keen: these run small, so order 1/2 size larger than you normally get.

  • good to read the listing before making cohmments…

I understood the “fits 1/2 size smaller than standard” to mean order 1/2 size down not up. Hmmm, wonder which it really is…

Seriously???

Not very masculine looking. Maybe get a pair for my wife.

so if i normally wear size 12, what do i get? i dont see a 12 1/2 option.

$58.99 on their website, so after woot shipping u still save $14.

Good luck with that.

I’m a girl and I thought they looked girly too. I’d like a pair, but my feet aren’t that big and I don’t know if I can spend $40 on a pair of flip-flops.

So if I normally wear a 10.5 do a order an 11?

This from the Keen website:
Fit Tip: This style is running a 1/2 small. We suggest ordering a 1/2 size larger than your usual size!
I wear size 11 and ordered size 11.5. Hope they’re right!

i’m a 12, but there is no 12.5! what would i order!?

Well…I followed the recommendation and ordered a half size larger. Guess what? They are exactly a half size too large!
I’m stuck unless someone else wants to swap their 11 for my 11.5. In the future I suggest ordering your normal size.

I normally wear a bit larger than a 12, so nearly always have to buy a 13. I ordered a 13…

First thought on unboxing, “that is a LOT SMALLER than 1/2 size!”

Second thought, “these look previously opened” when seeing the bits of dust, etc stuck to the soles.

Third thought, “no way will that ever fit” when holding it up to my foot.

Sure enough, the box says 13 but the tag and label on the sandals reads 9.5. (Yes, US size.)

I’ve had a lot more problems with my orders this year than years past. Always handled promptly so kudos to customer service, but still I weary of the repeated aggravation.

Maybe in the future it will not matter what size you order when woot is shipping “open box” random sizes (even calling them “new”)…

Same here ordered a 13 and got a 10. Still waiting on a reply from customer service.

:frowning:

I msg’d them just before my post. They responded tuesday afternoon with a “send them back, here’s a label.” Managed to get them to the post office just before they closed Tuesday night.

Now waiting…

Hmm. All I got was

"Hello ,
Thank you for taking the time to email us. We appreciate your concerns as well as your business.

Sorry for the mix-up/delay. We are aware of the situation and currently working towards a solution.
At this point, we ask for your patience and for time to investigate this matter and determine the best possible course of action we can take to resolve it.
We very deeply and sincerely apologize for the inconvenience.

Woot Member Services,
Rich"

and that was a week ago on the 2nd.

Interesting. I wonder if this is a relatively wide-spread problem? Stock was supposed to be surplus but was actually store/customer returns?

Hopefully they’ll decide to just credit your account, but I would ping them again with your case number just to see what’s up. Probably the woot off has them busy at the moment.

Late last night (just before midnight in Texas) I received e-mail from woot that my return had been received and to allow an additional 7-10 business days for processing.

And so we wait…