I’m pretty disappointed with Woot, and their communication with their customers, I’m not going to lie.
I ordered this backpack on July 14th. Just today they refunded my money. Let me say that again. They just refunded my money.
A bit of math, that’s 6 business days.
9 Full days of no communication.
Now onward with my story.
This wouldn’t be a problem, had I of not ordered the backpack for an early August backpacking trip through the White Mountains. To be blunt, it may or may not have ruined my whole trip. I had $200 to spend on this trip, and this fit perfectly in my budget. It is my first backpacking trip. I have ordered all the other items for the trip, coming to about 190$ (minus water purifier - which we’re all splitting). So as you can see, this backpack being cancelled put a real damper on my backpacking plans.
Any normal person would think, “Hey, 13 business days would be MORE than enough time to order a backpack from a well known 21st century company. They would know their inventory well being that they’re robots.” – but apparently not.
I am broke, to be honest, and my friend is coming back from his 6 year deployment in the Army, I thought I would be able to use my thriftiness to my advantage on this trip, but it looks like it came back to bite me in the booty horribly.
Wait there’s more.
I was the good friend, and of course let my friend know of a STEAL of a backpack I found on Woot. Since it was such a good deal, he decided to pick one up … after mine.
Funny thing… He received his backpack before me, as mine was marked “Awaiting Shipment.”
My mind is blown, and now I am stuck paying over a hundred dollars (at a brick and mortar store ie. EMS, REI) for another backpack that I can no longer even order online (confidently) at a discounted rate.
I guess the best way to sum up this debacle is: Thanks woot, you have really messed up my plans.
Love,
Wil