Nice Job Woot, you skip the fact it is Refurbished. Failed to mention it anywhere. Grrr, where is the love?
I’m sorry. The condition was missing for the first little bit. We’ve added it now.
You can self cancel your order in the first 2 hours through STUFF YOU BOUGHT.
You can also please use the Woot Customer Service form for assistance.
The unit I received makes an intermittent clacking/grinding noise coming from the top. Is that normal?? It sounds like it is coming from the front part, so possibly coming from the planetary gears. Nothing about the unit appears to suggest that it was ever serviced or refurbished… are these units that dissatisfied customers returned, and now they’re being sold as “refurbished” when, in fact, they’ve merely been “returned”?
These are factory reconditioned.
A “factory reconditioned” item was returned, inspected, and restored to fully working condition by the original manufacturer or a certified partner. And the original manufacturer stands behind it with a warranty. It’s as close to new as you can get without technically being “new”.
Contact KitchenAid. They’ll help you figure out if it’s normal or not.
If you have any issues, please use the Woot Customer Service form for assistance.