We are sorry to hear you need to return the product to us. Unfortunately, we do not have a replacement unit available. Please find the link to your Complimentary return label below.
Your RMA number for the item is 174933-1. Please make sure to include this RMA number on your package when returning it to us. Your return label will expire in 5 days. Simply attach the label to your package and place it in the U.S. mail at your earliest convenience. Your returned item will typically take 7-10 business days to process from receipt. However it can vary during busier times such as holidays.
Sooooo, it was totally your screw-up, but I get the effort of returning the mistake with no remuneration and I get to have a fat charge sitting on my visa for a month and I don’t get what I originally ordered. I guess I have been Wooted.
I will be sure to update my commentary on the community page. I suspect that was what made you finally respond.