I bought this and it doesn’t work. Light works fine. The charging doesn’t work. Whether the light is on or off, it won’t charge.
How does it work for returns with Woot? Is it worth my time or did I waste money when I should have bought it on Amazon for two bucks more.
Oct 5th was my purchase date.
In all the years of buying stuff here I’ve never had an issue.
Thanks in advance.
When you’re saying “the charging doesn’t work”, you are saying that the USB ports aren’t providing any output, correct? These don’t recharge the M18 battery.
For further assistance, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Note that I am not staff. I just volunteer to help out on the forums.)
I’m trying to charge my phone and neither the A or C charge ports have power.