I cannot stress enough to anyone reading this. DO NOT BUY THIS TV FROM WOOT!
My SECOND, C9 arrived today. As soon as I opened the box there was a LARGE YELLOW UNMISTAKABLE LABEL on the back of TV articulating what the problem was and why it was returned in Jan. “Line[s] on screen”
One would think this was fixed before being resold to consumers. ABSOLUTELY NOT.
I set it up, powered it up, and the exact problem called out on the repair tag sticker was present on the screen. A line of dead pixels in the center of the screen running top to bottom on every source input.
There is no way Woot or ThunderThighs can blame this on the shipper either. This is just straight fraud and negligence.
Two TVs bought and two had issues - one labeled with the exact issue they sent it to me with. The odds of this being chance are not possible.
Woot is repacking and reselling broken TVs and labeling them as refurbished although absolutely NO Q/C, repair or certification has taken place.
This is inexcusable, unethical, and an immoral business practice that takes advantage of consumers. I now think it’s time I send a note to the FTC, BBB, and an attorney demanding to see the inspection and technical report and repairs they perform or their what their audit is of the 3rd party is who does this on their behalf.
2 weeks ago I was a disappointed consumer. Today I am an irate and insulted consumer.
I am not spending a minute of my time taking down yet another TV, packing up 90lbs and lugging down 3 flights to drop it off at UPS.
Woot wants to sell broken and unverified products, then they will pay to send an expediter or installer to my home to handle the labor and logistics of removal and return.
My time also has value. Woot must respect this.