Be advised, the socket I received was clearly used/refurbed.
I’m very sorry. It definitely should have been new. Please contact Woot Customer Service for assistance. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.
Are these TRULY fast charging for compatible phones (like the same speed as my original Samsung fast charge A/C adapter), not just faster-than-a-trickle-charge “fast”?