What color are these? Anybody know?
Yes, color is important. I want white and this pic could be anything.
Everything I can tell from the Amazon page shows it to be white without really stating the color.
Based on the “WH” in the part number these would be white.
Sigh. I just received my order of these… I had ordered two of the 4-packs.
Rather than the 8 total dimmers I was expecting to receive, the package only contained 2 individually boxed dimmers!
I hope this was an isolated error in shipping, otherwise this was a terrible deal, more than retail price (these typically sell for ~$24/dimmer on Amazon and this deal was supposed to be $44 for 4)
Time to figure out how to get in touch with customer support…
I ordered 1 (4 pack) and also only received 1 dimmer, will wait and see what CS has to say
I ordered a single (4-pack) as well but received all 4 dimmers.
It appears that one or more of the Amazon Fulfillment centers broke the 4-packs. At this point, we don’t think it’s every order.
Please use the Woot Customer Service form for assistance. They’ll help you out.
I contacted customer support and they claimed to have issued a full refund… however that was 11 days ago and the refund is nowhere to be seen.
I tried responding to the “survey” link in the email response from CS but it said it was expired.
Is there a way to escalate this so that it gets handled properly?
Thanks.
Hi there. I just looked at your order and the refund was applied today. I’m sorry for the delay.