Memory Foam Mattress Topper

So mine arrived. These are three inches thick, to be sure, but only the first 1/2 inch is 4 pound memory foam. The rest is plain white foam. NOT as advertised. How am I supposed to get it back in the box to return?

I’m very sorry. Please use the Woot Customer Service form for assistance.

I’m very disappointed. The listing has pictures that show one whole memory foam topper. This is 2 different foams. A plain white foam with a thin layer of memory foam on top. I checked the listing text and it conveniently gets cut off right where it describes how it’s made and just suggests googling similar products. This feels really shady Woot. I’ve purchased numerous products from you guys but this one really doesn’t live up to expectations and borders false advertisement. If it was 3” of solid memory foam, the price would have been a sweet deal. For 2 1/2” of white foam and 1/2” memory foam, not so much.

I found a link to the original amazon product. It doesn’t state anything about being 2 layers either.

King Size 3 Inch Thick, 4 Pound Density Gray Visco Elastic Memory Foam Mattress Pad Bed Topper Made in the USA

Now I’m more confused. Maybe Woot got the wrong shipment or something. The amazon product numbers on the boxes are clearly from the product linked above. However, the manufacturers product number leads to this listing on Amazon which clearly shows the dual layers. However, Woot used the pictures and listing from the link above.

MaxRest 3 Memory Foam Combo Topper, King