Similar issue. CS had me ship my 1st cracked cutting board back 
(they provided me a UPS return label) My 2nd one was also cracked and CS refunded my $1 (plus tax)
Thank you for having them send out a replacement, TT!!
Sadly this one is worse than the first…
I’m almost afraid to contact CS for anything at this point, if they are already flagging my account 
I guess I just have a set of coasters now 
Go ahead and reach out to them. Sorry Amazon and/or UPS sucks. Probably best to just do a refund.
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Ok, the replacement for the broken-in-two replacement for the original cracked board has arrived.
And the final score is–
Coasters 12
Cutting boards 1 + sorta one + 2 (pieces)
WootHOO!! Finally got an intact board!!! Persistence pays off! Thank you CS for your patience w/ these boards!!! 
Btb, TT, in Brown’s defense, I’m not sure it’s really their fault. There is zero packaging inside the outer shipping box. So the item box gets to bounce around inside there.
I’m just happy to finally have a cutting board. Despite my continued sadness that said cutting board isn’t a pizza shuttle like I thought it was from the pic.
>'Kat
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