Just a warning, but ranunculus are not hardy, and are treated as an annual in most places in the US. Check your zone and be sure if you expect them to come back next spring.
Would not order again and would not recommend the company to any other buyer. I split the amount with a garden club. NONE of them grew - not those at my house (I am an experienced gardener) nor those at the garden club that were watched over by college horticulture teachers.
I’m so sorry. Make sure you let woot customer service know. We do like to track issues.