This was delivered two days ago. I opened it and plugged in to charge right after delivery and it still isnt charged.
Hi there - so sorry to hear that. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I had the same issue! I tried to contact bissell customer support and they are trying to tell me the warranty expired in july of 2023
Same thing happened to me! Was so excited to get this mop. Plugged it in charged it for 2 days and doesn’t charge won’t even turn on after being charged for 2 days! I did get a label and shipped it back today so hopefully can atleast get a refund but DO NOT ORDER