(NEW!) ECOVACS DEEBOT T20 Omni Robot VacMop

Anyone have this or any vacmop? I’ve been on the fence with getting one.

if Amazon has frozen the inventory,why woot creat a new link for sale it

I wonder if they put a freeze on it because they’re getting too many complaints about it. I’m having a really hard time getting mine to perform as expected.

Has anyone actually received and started to use their unit? I’m looking for some tips or tricks on how to make this work better…

It’s the first I’ve seen it. Hardest part is finding the right person(s) at Amazon to talk to.


Nope. The other deal was a different vendor and not shipped by Amazon.


Different inventory. The sale linked above is from a different vendor and shipped by the vendor, not Amazon.


Nope. .


Hello, is there any chance you could give us an update? Will the stock be released or should we cancel the order?

UPDATE!

The units in the Amazon warehouse just aren’t going to ship because they’re missing a serial number on the box. What? I dunno. We can’t budge them.

GOOD NEWS

We’ve found additional units and our teams are working to create the replacement orders now. They should start shipping tomorrow if not sooner.

Sorry this has been an exercise in frustration.

4 Likes

Your attention to this matter is much appreciated ThunderThighs. As frustrating as it is for us customers, working through something so odd deserves recognition!

2 Likes

Thank you for the update!

@ThunderThighs I still see my order in the preparing for shipment stage.

Did anyone else’s order got shipped today ?

1 Like

Still waiting on mine to ship as well

Our initial our was cancelled and refunded but then we ordered it again at the higher price. Then emailed Customer support to refund the differece between the 1st and 2nd order. Got the refund for the difference and product was delivered yesterday. Yet to open but packaging looks good.

The email was sent out late last week. Remember that Friday was a holiday.

i waiting almont 1 month then get a system email say my order be cancell and give me $10 coupon ???

Yeah, not sure why they did that. I’ll ping CS on Monday.

Any update from the CS ?

Is there any update on this? I ordered on June13

Update: My order from June 13 was shipped on the 22nd and delivered on the 24th.

It’s hard to understand why people are getting emails from woot regarding refunds and availability, I’m trying to return this item and no one will respond to my email.

Hello. Customer service replied to you on 7/4 with a return authorization. Make sure you check spam/junk folders. Also, the return label itself will come from UPS, not woot.