(NEW) Samsung Galaxy S25 Ultra - 1TB (Unlocked)

I seen that, but usually it ships before that and arrives earlier than that date.

Those are the dates we and our vendor are working from.

I ordered the Black phone and then received a notice from Support that Black is no longer available. I could choose a different color or cancel. I replied to Support that I would replace with Grey. I just received another message from Support that I cannot change the order at this time. Not sure what to do.

You would think for the price of these flagship phones that they could at least throw in a high quality charger. I know most people have a billion of them laying around but it would be nice to get Samsung’s actual charger.

I don’t want the phone anymore can I just refuse delivery and get a refund without contacting support?

I’ll pass this on to Woot staff to look at, but they wouldn’t really be able to do anything before Monday.


(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

Yes but it wouldn’t hurt to contact support to let them know.

Will do.

Could you please confirm the exact model number? Is it SM-S938U1 (US factory unlocked version) or another model?

Is it SM-S938U1 (US factory unlocked version)?

I ordered mine on July 4th and received on July 9th. Titanium Silverwhite for $1049 + Tax = $1168. Works very well. Thanks!
I think it is better than S26U.

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SM-S938U1 is the exact MPN for the model. They are all US Region Unlocked versions.
The exact model #s we are selling are:
SM-S938UZBFXAA for the Silverblue
SM-S938UZSFXAA for the Whitesilver
SM-S938UZTFXAA for the Gray
SM-S938UZKFXAA for the Black - I believe this one is sold out… double checking…

Why yes… Sold Out.

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Id like to report in, my phone has been delivered. O7

So.. my request for gray resulted in a gray phone being delivered. But in the process it appears the original was also cancelled. This triggered a refund. Confused about this and not wanting to take advantage of a ā€œfreeā€ phone I sent support a message to figure it out. Currently the response is we can’t charge you so send phone back. I want this phone. Bought a case and began switching over to it. There has to be a way to make this work…

Hmmmm. Well this is a fine mess we’ve gotten ourselves into. Let me talk with CS.

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