Ordered Sennheiser Momentum 4 Wireless Headphone, received a beat up box of a Sennheiser Momentum 4 Wireless Headphone but inside was an old Sony headphone, most likely Sony WH-1000XM3. The funny thing is there is a signed inspection label outside the box indication this box have been inspected and approved. They put a Sony headphone in a Sennheiser box, inspected and approved it and shipped it out to the customer hoping the customer doesn’t notice it’s a Sony instead of a Sennheiser? I will never buy from this site again.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.