The Product being sent is not what was ordered. It was listed as new, my email receipt lists it as new, my Woot account showed new until the status changed to "preparing for shipment, now the product states refurbished in both the listing and my Woot account I still have the email that states otherwise…
This is very shady behavior Woot, what is the deal?
Hi there, so sorry to hear this. I’ve asked our team to look into this listing and figure out what happened in regards to the status change. In the meantime, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.