We recently purchased this one for our daughter. It’s been washed once and worn twice. As you can see, it looks like a flaw has surfaced with very little use.
Would it be possible to request a replacement?
We recently purchased this one for our daughter. It’s been washed once and worn twice. As you can see, it looks like a flaw has surfaced with very little use.
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Yup. CS will help you out. Here’s the contact info. It will help if you copy the link to your post and include it in the email. To find the link click the little chain symbol at the bottom of your post.
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
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Thank you very much!
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